Everything you need to run & grow your home care business

CareLink is the modern all-in-one platform built exclusively for home care. Scheduling, EVV, payments, onboarding — plus an AI employee that fills open shifts 24/7.

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Now with Carrie — AI That Moves Your Business Forward
ALWAYS ONLINE
Carrie - Your AI-powered Home Care employee

Hi, I'm Carrie

Your AI-powered employee

Works 24×7×365 — so your team can focus on what matters most.

  • ✓ Automated open shift filling
  • ✓ AI recruiting & screening
  • ✓ Automatic shift confirmations
  • ✓ AI compliance tracking
Always Online
Learn more →

Free platform

No platform fee to get started

No license fees

Never pay per-client license fees again

AI included in Pro

One AI assistant. Endless impact.

TRUSTED BY COMPANIES NATIONWIDE

THE COMPLETE HOME CARE PLATFORM

Built for both home care registries and agencies

One platform. Two models. Everything you need to run, manage and grow your home care business — whether you’re a consumer-directed registry or a traditional agency.

Caregiver smiling with an older woman at home

Home Care Registries

Built for consumer-directed and self-directed care.

  • Manage clients, caregivers and authorizations
  • Self-directed and consumer-directed models
  • EVV, billing and caregiver payments
  • Simplify compliance and reporting
Home care nurse in blue scrubs talking with a senior woman

Home Care Agencies

Built for all payer types.

  • Manage clients, caregivers and cases
  • Medicaid, Long Term Care and private pay
  • EVV, billing, claims and authorizations
  • Complete compliance and reporting

Scheduling & EVV

Intelligent scheduling with electronic visit verification and offline clock-in.

Billing & Payments

Client billing and caregiver payments in one flow. Accurate, compliant, and free for caregiver payouts.

Caregiver App

Modern mobile app with offline clock-in, open shifts, two-way messaging and more.

Onboarding

Client and caregiver portals for documents, signatures and seamless intake.

Compliance

Track requirements, documents and training with automated alerts.

Claims

Submit and track Long Term Care and Medicaid claims in the same platform.

Reporting

Real-time insights across clients, caregivers, payments and claims.

AI Automation

Automate recruiting, intake, open shifts and compliance with AI-powered tools.

MORE THAN SOFTWARE

A dedicated partner for your entire business

CareLink isn’t just a software platform — we’re a services company that acts as an extension of your back office team. Our experts know home care and work alongside you to ensure a smooth implementation, ongoing support, and long-term success.

Real people,
real support

Experts who know home care — not call centers.

A true
partner

We work alongside your team as an extension of your back office.

Fast, responsive
service

Get answers quickly and keep your business moving.

Industry-leading customer service

Dedicated, knowledgeable support from a team that understands registries and agencies — not 45+ minute wait times.

A partner that acts as your back office team

We help with onboarding, data migration, training, ongoing support and best practices so your team can focus on what matters most.

A platform and a team you can trust

Modern, reliable software backed by real people and a proven process built for long-term success.

THE PEOPLE BEHIND CARELINK

Meet the Team

CareLink was built by a software entrepreneur and a home care operator who share a common mission: to eliminate unnecessary work and help home care organizations grow.

Tom Rowinski, Founder & CEO of CareLink

FOUNDER & CEO

Tom Rowinski

Automation, Home Care &
Software Expert

Tom is a serial entrepreneur and operator with a passion for using technology and automation to solve real-world problems in healthcare.

He previously founded and scaled Ally, a home care software company and successfully exited that company in 2020. Today, he leads CareLink with a singular focus: modernizing home care through software, payments and AI — and becoming the nation’s leading voice on home care innovation, workforce solutions and automation.

  • Serial EntrepreneurBuilt and exited a healthcare software company
  • Automation AdvocateAI and workflow automation in home care
  • Industry Thought LeaderFocused on advancing the home care industry
Home care operations are too important to be held back by outdated systems. CareLink exists to give operators the tools, automation and support they need to deliver exceptional care and grow their business.
— Tom RowinskiFounder & CEO, CareLink
Amy, Co-Founder & CRO of CareLink

CO-FOUNDER & CHIEF REVENUE OFFICER

Amy

Co-Founder & CRO

Amy is a home care operator and industry expert who owns and runs a large, successful home care registry. Her day-to-day, hands-on experience running a registry — from managing caregivers and clients to billing, compliance and growth — has been instrumental in shaping CareLink.

Amy brings a deep understanding of the real challenges operators face and what it actually takes to scale a home care business. Her insights ensure CareLink isn’t just a software platform, but a practical solution built by someone who lives and breathes home care every day.

  • Home Care OperatorOwns and runs a large, successful registry
  • Real-World ExpertiseDay-to-day experience in the trenches
  • Customer Success FocusHelps registries and agencies grow and operate more efficiently
I’ve lived the challenges of running a registry, and I know how much time and effort it takes. CareLink was built to take that burden off operators — so you can focus on growth, your team and delivering the best care possible.
— AmyCo-Founder & CRO, CareLink
Carrie - Your AI-powered Home Care employee

Carrie

Your AI-powered 24/7 employee

24×7×365
Never sleeps
Always
Online
● Automatically fills open shifts by contacting available caregivers
● Screens applicants with initial questions & full transcription
● Auto-confirms billings from past shifts
● Finds missing documentation & keeps you compliant
CareLink Pro

Let Carrie handle it.
One AI assistant. Endless impact.

Carrie works for you around the clock — filling open shifts, screening caregivers, confirming billings, and keeping compliance tight. Your team focuses on relationships and growth instead of fire drills.

Automatically Fill Open Shifts

Carrie contacts caregivers, checks availability, and fills openings — without you lifting a finger.

Screen & Transcribe Caregiver Calls

Carrie asks the screening questions and delivers a clean transcript so you can decide fast.

Auto Confirm Billings

Reviews past shifts and confirms billings so you reclaim hours every week.

Stay Compliant Automatically

Identifies missing documentation, signatures, and data before auditors do.

See Carrie in Action
Save tens of thousands per year

Full DocuSign Integration & Single-Click Intake

Send, sign, and store documents — all in one place. No more printing, scanning, or transcribing data by hand.

✓ No printing ✓ No scanning ✓ No re-typing

SIMPLE PRICING

Powerful software. Zero license fees.

Everything you need to run your home care business, with transparent payment processing rates and no hidden fees.

CareLink Core

All-in-one software to run and grow your home care business.

Free

  • Scheduling & EVV
  • Client & caregiver management
  • Onboarding, documents & compliance
  • Billing, payments & reporting
  • Claims tracking (including LTC & Medicaid)
  • Mobile caregiver & client portals

PAYMENT PROCESSING

ACH
3.00%
Credit Card
5.00%
American Express
6.00%
Caregiver Payments
FREE
MOST POPULAR

CareLink Pro with AI

Everything in CareLink, plus AI-powered tools to save time and help you grow.

  • All Core features included
  • AI shift filling & caregiver matching
  • AI recruiting & screening
  • Automatic shift confirmations
  • AI compliance monitoring
  • Full DocuSign + single-click intake
  • Priority support

PAYMENT PROCESSING

ACH
3.50%
Credit Card
5.50%
American Express
6.50%
Caregiver Payments
FREE

$0 software fees

No licensing, setup or monthly platform fees.

Transparent rates

Simple, competitive payment processing rates.

Caregiver payments free

Pay your caregivers at no additional cost.

Built for growth

The tools, automation and support to help you scale.

Switching is Easy

From your old system to CareLink in days

Using AI and data recognition, we import your entire history in seconds.
Then We Handle The Rest.

01

1

Import your data

We take all of your existing data history and import it into CareLink in seconds using AI recognition. No manual spreadsheets.

Importing… 100%

02

2

Onboard with one click

We send sign-up links to your clients and caregivers. They complete their part with a single click. Zero friction.

✉ Sign-up link sent
One-click onboard

03

3

Go live & grow

Your business is live on CareLink. Start filling more shifts, collecting payments cleaner, and growing with Carrie by your side.

Live

Carrie filling open shifts

“CareLink has transformed my business!”

For years, I was stuck with buggy software, constant payment issues that cost me clients, and terrible customer service with 45+ minute wait times. But not anymore! CareLink has completely transformed my business. It’s intuitive and easy to use, and the migration process was a breeze. CareLink's payment system has streamlined my business, and my clients and caregivers couldn’t be happier. The best part? Their onboarding tool allows clients and caregivers to discover my business, and their prospect and applicant accounts are automatically created within CareLink. That's right—they come to us! We've already seen significant growth from this. I highly recommend CareLink to any business owner. It's hands down the best decision we’ve made!”

Home Care Operator · United States

FAQ

Common questions about CareLink

Short answers about the product, who it serves, and the company behind it.

What is CareLink?

CareLink is an all-in-one software platform for home care providers. It brings scheduling, EVV, client billing, caregiver payments, onboarding, compliance, and Long Term Care and Medicaid claims into one system.

Who is CareLink for?

CareLink is built for home care businesses that want to simplify operations, automate administrative work, and manage their entire business from one platform. CareLink supports both registry and traditional agency home care models.

What makes CareLink different?

CareLink combines the tools home care providers use every day into one platform—from scheduling and billing to payments, compliance, and caregiver management. With CareLink Pro, Carrie adds an AI workforce that can handle repetitive operational tasks 24/7.

What is Carrie?

Carrie is CareLink’s AI-powered home care employee, available with CareLink Pro. Carrie works around the clock to help fill open shifts, screen applicants, confirm billing details, support compliance, and automate routine administrative work.

How do home care providers switch to CareLink?

CareLink makes switching simple. We import your existing client, caregiver, scheduling, and operational data, help onboard your team, clients, and caregivers, and provide hands-on support throughout the transition so you can get up and running quickly.

Who makes CareLink and where is the company based?

CareLink is developed by Registry Software, Inc., a U.S.-based software company headquartered at 518 Kimberton Rd, Suite 401, Phoenixville, PA 19460. Contact us at info@carelinkhc.com or (800) 928-4033.

Ready to modernize your business?

Book a 20-minute live demo. We’ll show you CareLink, introduce you to Carrie, and map out how easy the switch really is.